I flew into San Juan to find a home for my family and to relocate my business from New York. I tried several realtors with disappointing results. Then, I met Caroline at Sand Dollars! She not only found me exactly what I was looking for, she went above and beyond to help me become comfortable with the community! She showed me great restaurants, beautiful beaches, even helped me find a great Church. HIGHLY RECOMMEND
Terrible service! Rebecca and Caroline found a tenant who pays very low rent and creates trouble for residents at the complex. I am spending $1500 to evict this tenant. When the trouble started, I asked them to talk to the tenant and see if she'll vacate. They didn't bother to respond! They took the lease renewal fees for the whole year! While they are not obligated to help once the lease is signed, in my opinion it shows bad customer service.
Respuesta del Socio 12/9/2019
We are sorry to hear the relationship with your tenant has gone sour after one and a half years of rental and an accepted contract renewal on your behalf. All clients go through a screening process before they are presented to the owner for their final decision. As we counseled and explained before, we cannot legally represent you when a lawyer is needed to do so. Might we suggest contracting property management services for your future rentals as to avoid misunderstandings. Kind Regards, SDR.
The Sand Dollars Realty team is excellent. They are very professional, and good people. My husband and I moved from the United States to Puerto Rico and we had the normal worries that come with being an expatriate. But Caroline and Rebecca helped us throughout the process, they answered all the questions and made us feel very comfortable in our decision making. Whenever I can I recommend them because they helped us greatly.
I was moving back to the states and I only had two weeks to rent my apartment in Puerto Rico before I left . Sandollar's rented my apartment in four days even before I finished sprucing it up. Rebecca Keller was thoughtful professional and very friendly thank you Rebecca my wife and I could not be happier. I highly recommend Sandollar's they really pulled through for us!
I’ve been a client of Sand Dollars Realty for more than three years and they have always provided me with excellent service, and attention to detail,. They are very knowledgeable in their field and in the needs of the clients. I highly recommended them!!!
He sido cliente de ésta compañía por más de 3 años y siempre he recibido un excelente servicio. Es un grupo bienes raíces muy profesional y exigente con su trabajo. ¡Los recomiendo siempre!
AMAZING people, responsible and communicative. When I first got to PR I didn't know where I was standing. I called different Real Estate companies and would get no answer until I found Sand Dollars. They immediately answered and were very responsive to all my questions and concerns. We went to see several properties on different occasions and they were always on time showed me the communities and executed the contract very professionally.