Full responsibility for the Bank Operations Department.; Coordinate the daily execution of transactions within the Operations Department and the respective auxiliary resources; To optimize permanently the operating process of the Bank. Provide splendid customer services to customers in a friendly and courteous manner at all times; Sufficient knowledge about the banking products and services and respond to all inquiries accordingly; Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay; Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied within the process of discharging duties; Realize all due diligence and other process related to bank transfers according to laid down rules and guidelines; Anti-Money Laundering, OFAC.
|Requisitos - Requirements
Bachelor’s degree with major in Business Administration such as Accounting, Finance or Marketing.
Fully bilingual (written, oral, and conversational) English and Spanish language.
Sound analytical problem solving and organizational skills.
Specialized courses in the area of offshore banking and financial markets.
High level knowledge about use and benefits of the technology platforms for banks. Sound analytical problem solving and organizational skills.
Strong compromise with ethic, moral values, respect and teamwork. Swift program knowledge and experience. Computer knowledge including Excel and Word.